FAQ
Depend on Model no, some items in stock, vou can check details with your sales manager. Andaccept lower quantity for your trial order. becuase We have enough stock for all products. Please feelfree to tell us how many pieces you need, we will calculate the cost correspondingly.
2.Can I Customs logo&Package please?
Yes, Sure. About the logo: We can do laser engraved logo, silk screen printing, UV printing, gas transfer printing and so on.Customs package: 1.We can customs brown color box , normal color box, Tube Cylinder packageplease provide your own design logo. We will send you artwork for checking
3.Can l get samples?
Sure. Sample is available. Samples charge is refundable when order is up to certain quantity. We usually send samples by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be fine to ship withyour account, if not, you canpay the freight charae , we will ship with our account, It takes about 3-4days to reach
4.How long is the sample lead time?
For existing samples, it takes 2-3 days. lf you want your own designs, it takes 5-7 days, subject to youdesigns whether they need new printing screen, etc.
5.How long is the production lead time?
It takes 20-45 days. We have large production capacity, which can ensure fast delivery time even forlarge quantity.
6.How to customs own design?
Pls provide your CDR or Picture of your logo design, we have professional design department andMolding workshop to do with you.
7.What is your payment term?
1. PayPal: We recommend PayPal for sample cost or money less than 1000 USD 2. T/T: 30% despoitinadvance,70% balance payment before shipping. 3. Alibaba Trade Assurance order: T/T, VISA, MAasterCard,e-Checking, Boleto, PayPal.